25A – What’s Next?

• What I Think Is Next
• I believe that down the road, I should consider, what I can continue to add to the tablet to upgrade the customer experience.  I think that adding to the fan experience can only want more stadiums to purchase from me.  I think creating different packages for different seats in the area on the devices can also help bring in more money for the stadiums which could lead to more commission for my company.
• Existing Market Interviews 
• My first interview was with a male who is 28 years old who attends several New York Giants games a year.  He had stated how he believes that he thinks being able to purchase drinks and food from your seat without having to get up is an awesome idea.  He also believes it is a smart business move because people will be more tempted to purchase more while having the screen put in front of them.  What he did mention about the alcohol purchases is that it may allow fans to get too "rowdy" which can lead to more fights in the stands of the stadium.  He stated how he enjoyed my venture and he is curious to see how it turns out.  He strongly recommended to continue to add to enhance the customer experience.
• My second interview was with a male who is 21 years old who attends multiple New York Giants, New York Yankees, and New York Ranger games a year.  He also thought it was a great idea.  He thought that the purchasing of alcohol at the seats could make someone like him and his friends more tempted to get drinks because they just turned of age.  He also thinks being able to purchase future tickets at his seats is a good idea.  He thought this because if they have alcohol in them, they will be more tempted to buy them there if the team is doing good than if they were to be at their house weighing out the options of getting tickets or not.  He thought that as technology continues to advance, I will be able to continue to get more ideas on where to go to next.
• My third interview was with a 24 year old who goes to several New York Yankees games and concerts a year.  He stated how he does not think having the tablets at concerts would be that good of an idea.  He mentioned how depending on the concert, there is a possibility that the tablet would break or become damaged.  He recommended to look into all aspects for my venture and to see if there was any way to put something around it to protect all of them and keep germs out of the way.
• Reflection
• I was able to see more opinions on my idea as I continued to engage into it.  I was also able to see different possible ideas.  One idea that I found interesting was in my third interview with taking the tablets away for concerts.  Typically at concerts, people are more engaged into who is playing than what they are drinking and future tickets they will be able to purchase.  Taking the tablets away for events like these would be able to save a lot of money incase they were to become damaged in any kind of way.  These three interviewees have continued to be great influences to continue to give me more ideas on where to go to next.
• New Market
• In this case, I do not believe there to be a true new market.  I believe that one of the best things to do is to continue to add on to the tablet for the fans.
• New Market Interviews
• I decided to interview a fan while I was at a Yankees game yesterday.  He expressed to make sure that before I go to show it to stadium owners, to make sure everything is polished completely.  He recommended that it would be a good idea to have all languages installed onto it because you never know the type of fan that will be using the tablet.
• I decided to interview another fan at Yankee Stadium yesterday as well, he recommended that it would be a good idea to look into just creating the software for a tablet and then invest in an already made tablet that is being sold today,
• Reflection
• As I continue to talk to more and more people, I am beginning to understand how there is always a need for something and always something that can be improved.  For example, I had never thought of installing all kinds of languages on the tablet.